A training program which focuses on the skills a salesperson needs, equipping him/her with practical tools which are immediately applicable.
Target Audience
Salespeople who seek to upgrade their selling skills and acquire a competitive advantage in the sales market.
Training Goals
- to attain immediate positive results in sales performance
- to increase the level of satisfaction and the loyalty of the company’s customers
- to strengthen the professional profile of the salesperson
Contents
- A structured approach in selling
- Τhe human side of the customer – probing, confirming and taking into account the material and psychological needs of the customer
- Focusing on identifying and using the customer’s buying motives throughout the different stages of the selling approach
- Understanding the critical keypoints in the chain of communication with the customer
- Taking the initiative to create and use a customer follow up strategy at every stage of the sales approach
Training Methodology
- short presentations with practical examples
- continuous role-plays with a varying degree of difficulty during which each participant receives individual coaching
- individual personal feedback
Duration and Participations
3 x 2 training days (6 working days – 48 training hours) in groups of 6-8 participants
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